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Job Posting Alert: J0517-0097 - City of Kingston

May 5, 2016

  • Organization: City of Kingston
  • Job Order: J0517-0097
  • Job Title: Public Education & Promotion Coordinator
  • Job Category:
  • Job Type: Full Time
  • Location: Kingston
  • of Openings: 1
  • Vendor Salary: 32.4800 /Hour
  • Travel%:
  • Description: Public Education & Promotion Coordinator

Opening Statement

Kingston’s vision of being a smart, livable 21st century city is fast becoming reality. History and innovation thrive in our dynamic city located along the beautiful shores of Lake Ontario, an easy drive from Toronto, Ottawa and Montreal, in the heart of eastern Ontario. With a stable and diversified economy that includes global corporations, innovative startups and all levels of government, Kingston’s high quality of life offers access to world-class education and research institutions, advanced healthcare facilities, affordable living and vibrant entertainment and tourism activities.

Position Summary

This position is a shared resource for the Transportation and Infrastructure Services group for plan, design, development and implementation of promotion, education and communication (in conjunction with Communications & Customer Experience) activities for the various programs, projects, promotions and education campaigns in the Public Works, Engineering and Solid Waste departments/division.

Responsibilities

Act as the liaison between the Transportation & Infrastructure Services group and Communications & Customer Experience to coordinate communications related to multi-year infrastructure programs, road closures, traffic, winter control, brush cutting, road work, signage, street sweeping, waste collection/programs, etc. to provide:

Subject matter expertise and messaging in order for Strategic Communication to develop communication plans for the various Public Works Services programs, projects, promotions and education campaigns;
Execution of elements of the communication plan; selection of appropriate media streams;
communication materials such as, news releases, social media messages, video ads, radio ads, website content, brochures, guides, banners, etc.

Provide summary of communication plans to lead Supervisors or Managers for approval

Possess an understanding of Transportation & Infrastructure Services strategic goals and initiatives, operating plans, other department/division strategic plans, multi-year plans, etc

Knowledgeable in, and execute activities in the Transportation & Infrastructure Services Communication and Customer Service Plan (in development)

Identify, develop and coordinate all of the annual promotion, education and communication efforts per year with the lead Supervisors, Managers and Directors and maintain a list/calendar/chart to organize and prioritize efforts

Work closely with the customer service group to resolve customer complaints and inquiries, and provide regular updates to customer service to inform of programs, projects, promotions and education campaigns
 
Plan, organize and participate in special events, promotions and tours of facilities and assets

Monitor and be aware of the promotion, education and communication budgets for the service areas

Monitor results of promotion, education and communication tools in order to measure the effectiveness and recommend improvements

Responsible for securing educational and promotional items, including but not limited to; obtaining price requests, vendor selection, etc. with the lead Supervisor, Manager or Director in the service area

Organize and complete the annual, multi-year Waste Recycling Strategy

Attend weekly construction meetings (as required), and prepare and provide information to stakeholders

Act as a point of contact for inquiries regarding infrastructure and construction projects

Prepare weekly Council updates for required service areas

Coordinate, develop, implement and assist on other initiatives and projects as required, including but not limited to; snow angel program, curbside waste audits, curbside participation studies, road patrols, basement surveys, direct mail-outs, etc.

Other duties as assigned

Qualifications & Competencies

3 year Diploma or Degree with a specialty in Communications, Public or Business Administration, Marketing or related field

1 Year experience in public education and/or promotion in a related field

Experience in a municipal and community environment

Knowledge of the Transportation & Infrastructure Services group programs, projects, promotions and education campaigns

Must demonstrate corporate competencies of Customer Focus, Results Orientation, Integrity and Teamwork.

Skills, Abilities, Work Demands

Possess strong written and verbal communication skills to communicate effectively with various audiences and to present programs, projects, promotions and education campaigns in a clear, concise and professional manner

Ability to build internal and external relationships with peers, management, various audiences, customers and stakeholders

Superior problem solving skills and ability to make decisions relative to urgency and importance

Ability to effectively coordinate, organize and prioritize a multitude of tasks

Ability to coordinate work and participate effectively as a team player

Strong customer focus and interpersonal skills

Strong public speaking and presentation skills

Must obtain and maintain a satisfactory CPIC (Criminal Record Check), at candidates’ expense

Closing Statement

Please apply to Career Opportunities at: www.cityofkingston.ca/Careers
Your resume must clearly demonstrate how you meet the requirements of the position. Please upload to your profile, any educational Degrees, Diplomas and/or Certificates that are relevant and required for the position you are applying to. We thank all of those who apply; however, only those selected for further consideration will be contacted. The City of Kingston is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment and selection process. Applicants need to make their needs known in advance. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

Skills:

  • Public Education - 1 year(s)
  • Business Administration
  • College Diploma
  • Communications
  • Customer Focus
  • Integrity
  • Interpersonal Skills
  • Organizational Skills
  • Prioritization
  • Results Orientation
  • Teamwork
  • Verbal Communication Skills
  • Written Communication Skills

Reply to:

Kevin Stephenson   kstephenson@cityofkingston.ca
Recruitment & Selection Advisor
Human Resources & Organization Development

 

 


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